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100 Proven Ways to Acquire and Keep Clients for Life

Autor C. Richard Weylman
en Limba Engleză Hardback – 12 apr 2024
The first book to detail both what and then exactly how professionals can elevate their client and prospective client experiences to capture their lasting loyalty.
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Specificații

ISBN-13: 9781684815241
ISBN-10: 168481524X
Pagini: 200
Ilustrații: No
Dimensiuni: 236 x 160 x 21 mm
Greutate: 0.41 kg
Editura: MANGO MEDIA

Notă biografică

C. Richard Weylman is a business consultant and author. Spending most of his childhood in different foster homes and schools, he started his accomplished career by heading luxury brands such as Rolls Royce and the Robb Report. Weylman has gone on to become a key speaker on business success, delivering over 3,000 presentations and garnering more than 4,000 followers on his marketing education platform, The Weylman Center for Excellence in Practice Management. In 2023, he was inducted into the CX (Customer Experience) Hall of Fame and has been named a CX Global Thought Leader by the AI firm Engati. When not at his residence in Punta Gorda, FL, he is delivering his next key speaker presentation to thousands of future entrepreneurs, as well as continuing his philanthropic work towards widows and orphans.

Cuprins

Contents Introduction
Chapter One: What Clients Want and Why You Get Fired Without It
Chapter Two: How to Personalize Communications and Show Clients You Care
Chapter Three: How to Make Clients Feel Secure Emotionally
Chapter Four: How to Make Clients Feel Secure Economically
Chapter Five: How to Know Your Clients Better and Build a Rock-Solid Relationship
Chapter Six: How to Keep Clients Engaged by Creating New and Memorable Experiences
Chapter Seven. How to Be Sure Clients Always Know You Value Them and Their Relationship with You
Chapter Eight. How to Implement These Tactics for Client Retention and Business Growth
Acknowledgments
About the Author