In 21st Century Leadership John R. Brophy blends a combination of his own experiences and insights with scholarly research to create an easy-read, practical approach to understanding leadership. While many of his experiences are centered on his time in EMS and the Fire Service this book provides an opportunity to learn universal lessons about leadership that can be applied no matter your industry. Those leaders with an EMS or Fire background who read this will realize that they challenges they face are not unique to their organization. Those from other walks of life will not only gain valuable leadership pearls, but also a window into these two public safety industries that quietly stand ready to serve at a moment's notice. Together the reader and author will explore what drives leaders to want to lead, the basics of authority and responsibility, the importance of listening and customer service, accountability, teamwork, and leading change. A must read for anyone aspiring to lead, in a new leadership position, and the experienced leader alike. The best leaders know that studying leadership and improving your leadership skills is a lifelong journey. This book is but one brick in that path.