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A Guide to Six SIGMA and Process Improvement for Practitioners and Students: Foundations, Dmaic, Tools, Cases, and Certification de Howard S. Gitlow

A Guide to Six SIGMA and Process Improvement for Practitioners and Students: Foundations, Dmaic, Tools, Cases, and Certification

Autor Howard S. Gitlow, Richard Melnyck, DAVID LEVINE
en Limba Engleză Hardback – 9 mai 2015
Master modern Six Sigma implementation with the most complete, up-to-date guide for Green Belts, Black Belts, Champions and students Now fully updated with the latest lean and process control applications, "A Guide to Lean Six Sigma and Process Improvement for Practitioners and Students, Second Edition" gives you a complete executive framework for understanding quality and implementing Lean Six Sigma. Whether you're a green belt, black belt, champion, or student, Howard Gitlow and Richard Melnyck cover all you need to know. Step by step, they systematically walk you through the five-step DMAIC implementation process, with detailed examples and many real-world case studies. You'll find practical coverage of Six Sigma statistics and management techniques, from dashboards and control charts to hypothesis testing and experiment design. Drawing on their extensive experience consulting on Six Sigma and leading major Lean and quality initiatives, Gitlow and Melnyck offer up-to-date coverage of:
  • What Six Sigma can do, and how to manage it effectively
  • Six Sigma roles, responsibilities, and terminology
  • Running Six Sigma programs with Dashboards and Control Charts
  • Mastering each DMAIC phase: Define, Measure, Analyze, Improve, Control
  • Understanding foundational Six Sigma statistics: probability, probability distributions, sampling distributions, and interval estimation
  • Pursuing Six Sigma Champion or Green Belt Certification, and more
This guide will be an invaluable resource for everyone who is currently involved in Six Sigma implementation, or plans to be. It's ideal for students in quality programs; "Green Belts" who project manage Six Sigma implementations, "Black Belts" who lead Six Sigma teams; "Champions" who promote and coordinate Six Sigma at the executive level; and anyone seeking Six Sigma certification.
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Specificații

ISBN-13: 9780133925364
ISBN-10: 0133925366
Pagini: 480
Dimensiuni: 180 x 231 x 38 mm
Greutate: 0.91 kg
Ediția:Revised
Editura: Pearson FT Press

Notă biografică

Howard S. Gitlow (Miami, FL) is executive director of the Institute for the Study of Quality, director of University of Miami's MS degree program in management science, and a professor at its School of Business Administration. Gitlow is a Certified Six Sigma Master Black Belt, a fellow of the American Society for Quality (ASQ), and a member of the American Statistical Association. He has consulted on quality, productivity, and related matters with many organizations, including several Fortune(R) 500 companies. He has authored or co-authored a dozen books, including Design for Six Sigma for Green Belts and Champions (Prentice Hall), and published 50+ academic articles in the field. Richard Melnyck (Miami-Ft. Lauderdale Area, FL) is Executive Director of Process Improvement at the University of Miami Health System. He is a Six Sigma Master Black Belt, a member of ASQ, the University of Miami faculty advisor for ASQ, and a member of the Beta Gamma Sigma international Honor Society. He has consulted on quality, productivity and related matters with many organizations. He received his M.S. in Management Science (2008), M.B.A. (2002), and M.S. in Computer Information Systems (2002) from the University of Miami.

Textul de pe ultima copertă

800x600 Today's Most Practical Six Sigma and Process Improvement Implementation Guide--Extensively Updated with New Applications and Easier Techniques

  • Quickly gain value from Six Sigma and process improvement without deep statistical expertise
  • Build all the knowledge you need to run your own projects
  • Covers principles, tools, frameworks, management, and culture change
  • For all practitioners and students, regardless of experience
  • Extensive new healthcare examples make this an ideal guide for those involved in healthcare delivery

Now there's a gentler, more approachable, less mathematical "how-to" guide to process improvement and Six Sigma project execution.

Extensively updated and reorganized for faster mastery, this edition will help you build your skills step-by-step and run your own project from start to finish. Designed for practitioners in any industry, this edition also adds extensive healthcare examples, making it easier for managers and physicians to understand tools that will assist them in moving to pay-for-performance delivery models.

World-class Six Sigma experts Howard Gitlow, Richard Melnyck, and David Levine introduce nine principles that are central to any successful process initiative. Next, they help you build a complete toolbox for process improvement, stressing non-quantitative approaches that don't require a strong statistical background. Building on this foundation, you'll integrate these individual tools and methods into a complete DMAIC blueprint for success.

Drawing on decades of experience, the authors illuminate the management styles and cultural characteristics associated with sustaining process improvement. You'll even find practice certification questions to help you earn certification and build your career.

This guide brings together all the practical knowledge you need to gain value from Six Sigma fast and run entire process improvement projects on your own. Organized to build your expertise rapidly without burying you in complex statistics, it introduces core skills through up-to-date, real-world application examples.

Leading Six Sigma experts Howard Gitlow, Richard Melnyck, and David Levine guide you through all five stages of a process improvement initiative: Define, Measure, Analyze, Improve, and Control. You'll find expert guidance on maintaining and building on the process improvements you've made, changing culture around Six Sigma, and earning certification as a Champion or Green Belt, if available in your organization.

Ideal for practitioners and students in any industry, this second edition adds especially detailed healthcare examples, making it an indispensable guide for physicians, administrators, and others involved in healthcare delivery.

Whatever your role in Six Sigma or process improvement, this hands-on guide will make you far more effective--every step of the way.

Master nine core principles of process improvement

Begin your Six Sigma project with key success factors in place

Learn implementation best practices from real-world examples

See how real practitioners execute on Six Sigma and the five phases of the DMAIC methodology

Build your own career in process improvement

Practice for your own Champion or Green Belt certification

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