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A3 Problem Solving for Healthcare: A Practical Method for Eliminating Waste de Cindy Jimmerson

A3 Problem Solving for Healthcare: A Practical Method for Eliminating Waste

Autor Cindy Jimmerson
en Limba Engleză Paperback – 11 iun 2007
The A3 process is a way to look with "new eyes" at a specific problem identified by direct observation or experience. It offers a structure that begins by always defining the issue through the eyes of the customer.

In A3 Problem Solving for Healthcare Cindy Jimmerson explains an essential tool borrowed from the Toyota Production System, which is an extension of work identified with the well-known Value Stream Map. She offers an easy-to-learn problem-solving method that can be used in every aspect of healthcare to identify, understand, and improve processes that don't support workers in doing their good work. In this compelling book you get:

  • The expertise of a recognized industry expert in Lean principles
  • A practical, easy-to-use workbook
  • Concepts illustrated with numerous A3s in various stages of development
  • Explanation of how to extend the VSM philosophy to a more focused perspective
  • An extensive exploration of the A3 problem-solving tool in healthcare—the first book to do so
    • Through case studies and actual A3s, this book illustrates the simplicity and completeness of the A3 tool and its applications to regulatory documentation as well as activities of daily work.
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    Specificații

    ISBN-13: 9781563273582
    ISBN-10: 1563273586
    Pagini: 176
    Dimensiuni: 210 x 280 x 11 mm
    Greutate: 0.32 kg
    Ediția:1
    Editura: Taylor & Francis
    Colecția Productivity Press
    Locul publicării:Oxford, United Kingdom

    Public țintă

    Professional and Professional Practice & Development

    Cuprins

    Introduction. The Concepts Behind A3 Thinking. A3 Thinking Throughout the Organization. The A3 Document. How the A3 fits with Value Stream Maps. Many other uses of A3 problem solving and A3 Thinking. Coaching A3 problem solving in a learning organization. Sharing A3s and the associated learning. Case Studies. Appendix.

    Recenzii

    When applying Lean thinking successfully to healthcare, two things are of paramount importance: (1) Keeping it simple and (2) Providing an engaging route map for improvement. With A3 Problem Solving for Healthcare, you get the recipe for both. I thoroughly recommend it.
    —Professor Peter Hines, Director, Lean Enterprise Research Centre, Cardiff University, UK

    Doing more, better, faster, and with less is our new reality. Cindy, because of her curiosity, creativity and clinical acumen, demonstrates that solutions originating outside of our healthcare enterprise can realize (previously) unrealized results.
    —Professor Kathy Okland, RN, MPH, Clinical Applications Consultant, Herman Miller Healthcare
    What a great book to address a huge gap in healthcare process improvement! Having a source book to teach continuous change and illustrate waste reduction based on the Toyota Production System to busy healthcare practitioners has been sorely lacking until now. I have used the A3 in my hospital and it works! Clinical workers can see the entire project on one piece of paper as well as areas of obvious waste. Since the A3 clearly focuses on changing processes, the clinical workers are motivated to communicate across silos, successfully implement countermeasures, and look at the achieved target condition as the new current condition. The illustrations are superb and I loved all the practical examples. Great work Cindy!
    —James Nesbitt, MD, MMM, Project Manager, Providence Alaska Medical Center

    This book is to be recommended for all hospitals that want to work with Lean and the A3 Problem Solving methodology. The book gives a great view of how The Toyota Production System can be applied to Healthcare all over the world. This book is written by a clinician for clinicians and is the book we have been waiting for.
    —Inge Holck, General Manager, Lean Healthcare Europe

    Descriere

    Written by an expert in Lean principles, this book offers an easy-to-use problem-solving method that can be applied to every aspect of healthcare to identify, understand, and improve processes. Illustrated with numerous A3s in various stages of development, this practical, easy-to-use workbook explains how to extend the VSM philosophy to a more focused perspective. Exploring the value of the A3 problem-solving tool in healthcare, it demonstrates the simplicity and completeness of the A3 tool and its applications to regulatory documentation and the activities of daily work.