The full transcript of Software Diagnostics Services training with 9 step-by-step exercises, notes and source code of specially created modeling applications and selected questions and answers. Covers 20 .NET memory dump analysis patterns plus additional unmanaged patterns. Learn how to analyze .NET application and service crashes and freezes, navigate through memory dump space (managed and unmanaged code) and diagnose corruption, leaks, CPU spikes, blocked threads, deadlocks, wait chains, resource contention, and much more. The training consists of practical step-by-step exercises using WinDbg to diagnose patterns in 32-bit and 64-bit process memory dumps. The training uses a unique and innovative pattern-driven analysis approach to speed up the learning curve. Prerequisites: Basic .NET programming and debugging. Audience: Software technical support and escalation engineers, system administrators, software developers and quality assurance engineers.