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Achieving Business Excellence, Quality and Performance Improvement de Colin Chapman

Achieving Business Excellence, Quality and Performance Improvement: Hawksmere Report

Autor Colin Chapman, Dennis Hopper
en Limba Engleză Spirală – 30 sep 1997
This valuable Report identifies all the areas critical to developing an effective performance improvement process. It is a practical guide to the use of business excellence models and frameworks, quality standards, benchmarking tools, self-assessment programs and the latest performance improvement initiatives.
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Specificații

ISBN-13: 9781854180186
ISBN-10: 1854180185
Pagini: 91
Dimensiuni: 213 x 291 x 13 mm
Greutate: 0.67 kg
Ediția:Parental Adviso.
Editura: Thorogood
Seria Hawksmere Report

Notă biografică

Colin Chapman, FAQMC, MIQA, is Senior Partner within The Blackwell Partnership, a leading management consultancy firm. The partnership are British Quality Foundation Registered providers of consultancy and training, and specialise in the use of The Business Excellence Model for continuous performance improvement.