An Operating System for Local Government: Brookings / Ash Center Series, "Innovative Governance in the 21st Century
Autor Goldsmithen Limba Engleză Paperback – 30 sep 2017
Proposing an entirely new governance model to unleash innovation throughout local government
At a time when trust is dropping precipitously and American government at the national level has fallen into a state of long-term, partisan-based gridlock, local government can still be effective--indeed more effective and even more responsive to the needs of its citizens. Based on decades of direct experience and years studying successful models around the world, the authors of this intriguing book propose a new operating system (O/S) for cities. Former mayor and Harvard professor Stephen Goldsmith and New York University professor Neil Kleiman suggest building on the giant leaps that have been made in technology, social engagement, and big data.
Calling their approach "distributed governance," Goldsmith and Kleiman offer a model that allows public officials to mobilize new resources, surface ideas from unconventional sources, and arm employees with the information they need to become pre-emptive problem solvers. This book highlights lessons from the many innovations taking place in today's cities to show how a new O/S can create systemic transformation.
For students of government, A New City O/S: The Power of Distributed Governance presents a groundbreaking strategy for rethinking the governance of cities, marking an important evolution of the current bureaucratic authority-based model dating from the 1920s. More important, the book is designed for practitioners, starting with public-sector executives, managers, and frontline workers. By weaving real-life examples into a coherent model, the authors have created a step-by-step guide for all those who would put the needs of citizens front and center. Nothing will do more to restore trust in government than solutions that work. A New City O/S: The Power of Distributed Governance puts those solutions within reach of those public officials responsible for their delivery.
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Livrare economică 03-17 martie
Specificații
ISBN-10: 0815732864
Pagini: 180
Dimensiuni: 152 x 229 x 20 mm
Greutate: 0.34 kg
Editura: BROOKINGS INSTITUTION
Seria Brookings / Ash Center Series, "Innovative Governance in the 21st Century
Notă biografică
Cuprins
Contents:
Foreword, Steve Case
Acknowledgments
1. The Pivot to a New Government Operating System
Distributed, Innovative, and Open
The Pros and Cons of Municipal Bureaucracy
Today's Best Practices Are Necessary but Not Sufficient
Building Blocks of the New O/S
Why Now?
2. The State of Innovation: What We Have and What We're MissingAssessing the Current Innovation Landscape
Thoughts and Theories Toward a New O/S
3. UX: Placing Citizens and Those
Who Serve Them at the Center
When Government Uses UX
Citizen-Focused UX
UX for Public Employees
A Never-Ending Effort
4. Government That Acts in Time
Operating in Time
Regulating in Time
Regulation in a Distributed World
City as Referee in the Information Game
5. The Problem-Solving Public Servant
Allegheny County's Empowered Caseworkers
Key Components of a Data-Infused System
Public Servants in the Data-Infused System
Managing More Autonomous Employees
New O/S for Human Resources
6. Mashed Up Government
Data Configured for Kansas City's Citizens
The Importance of Resident Intelligence
Government by Proxy: Connecting the Contractors
Greater Capacity with Institutional Partners
7. A New City from a New O/S
Appendix:
Implementation Guide: Strategies to Address the Ten Most Important Challenges to a New O/S
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