In this hilarious account of a debt collection agency, the reader is introduced to five categories of excuses debtor's use to escape paying their bills. Phone dialogue and excerpts from letters are included. Gould describes a possible scenario how the collection industry began with the cave men. A brief history from antiquity through Irish Brehon Law to modern practices culminates with the Federal Fair Debt Collection Practices Act. In 1988, Gerry Gould was named Instructor of the Year by the Association for Credit and Collection Professionals (ACA) International. The rich history of the ACA is highlighted throughout the book. Having an entertaining way of telling a story and teaching that enamored him to his students and fellow professional debt collectors, Gerry's book is a must read for anyone touched by this industry -- collectors, doctors, whom his Royal Collection Agency represented, and yes, even debtors. This is the second book B.B. Gould wrote based on Gerry's motivational writings. GG's Principle: Three Steps to Empower You in Any Situation was published in 2011.