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Authentic Customer Centricity

Autor Alkhatani Saad Zafer
en Limba Engleză Paperback – 29 iun 2015
This book offers a breakthrough formula for creating a sustainable customer centric organization, which forms the key to enduring business success. This new blueprint entails a systematic and integrated journey towards customer centricity. In this book, Dr. Zafer has provided a sorely needed guidebook for executives to become a successful customer centric company. He shows us how companies can deliver a superior customer experience that result in trusted customer relations that can boost profitability. This is the book you should read if you want to deliver a superior customer experience in a sustainable way.
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Specificații

ISBN-13: 9781623969127
ISBN-10: 1623969123
Pagini: 118
Dimensiuni: 156 x 234 x 6 mm
Greutate: 0.18 kg
Editura: Information Age Publishing