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Authenticity: Building a Brand in an Insincere Age

Autor Mark Toft, Jay Sunny, Rich Taylor
en Limba Engleză Hardback – 6 ian 2020 – vârsta până la 17 ani
Brands are alienating customers by telling the wrong story and championing a false purpose. Your business can avoid the same fate, attract loyal customers, and out-narrate the competition by embracing authenticity. Equal parts provocation and exhortation, the insights of Authenticity apply to business, marketing, and life in general.Too many companies depend on marketing tactics that don't match the needs and concerns of their customers or embrace messaging and causes that don't connect. Authenticity is an anti-gimmick business book. It prescribes clear strategies that enable companies to communicate in a more genuine, emotional way. Authors Mark Toft, Jay Sunny, and Rich Taylor provide a series of approaches to help embrace and communicate the purpose of your brand with effectiveness. Whether you're a business executive who wants to be more persuasive or an advertising professional looking to grow your brand, this book combines the authors' successful experiences at top agencies into practical advice that can work for anyone in any business. Readers will learn the importance of purpose and conflict in marketing activities, how to approach advertising with clarity and passion, and how to plan content while avoiding the false allure of aspirational advertising and insincere corporate social responsibility. Inauthentic messaging can often spell failure for a business, but the company that tells a genuine, compelling story to its clients is the one that succeeds.
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Specificații

ISBN-13: 9781440873201
ISBN-10: 1440873208
Pagini: 216
Dimensiuni: 156 x 235 x 16 mm
Greutate: 0.78 kg
Editura: Bloomsbury Publishing
Colecția Praeger
Locul publicării:New York, United States

Caracteristici

Find out how authenticity made brands like Airbnb and CrossFit -and inauthenticity is crippling United and Facebook

Notă biografică

Mark Toft, chief strategy officer and cofounder of the Narrator Group, was lead digital writer for the Staples Easy Button.Jay Sunny, chief creative officer and cofounder of the Narrator Group, spent seven years as an art director at the two top advertising agencies in Switzerland.Rich Taylor, senior vice president of the Narrator Group, is a marketing and sales leader with experience in planning, developing, and implementing successful marketing campaigns.

Cuprins

AcknowledgmentsThis is not an introductionPART I: SETTING THE STAGE1. The best definitions of branding and advertising you'll find2. What we mean by authenticityPART II: WHY AUTHENTICITY3. Because it's what we need and resist most4. Because branding and advertising are ready for an authenticity revolution5. Because the survival of your business depends on itPART III: WHAT AUTHENTICITY REQUIRES6. Authenticity requires purpose7. What your brand's purpose is not8. Find your hill and defend it9. What's your exploding scoreboard?10. Understand your audience11. Name the problem and how you solve it12. Seek conflict13. Creation over disruption14. Put yourself in the shoes of your customer and ask, "So what?"15. Use it or lose it16. Remember, people would rather like than hate you17. Know your role, and don't try to be the hero18. You can't succeed without emotion19. Being emotional doesn't mean being saccharine20. Authenticity requires avoiding business jargonPART IV: FIXING AN INAUTHENTIC BRAND21. Consider the new reality about how people make decisions22. Cause with caution23. Remember, a company without a story is a company without a strategy24. Be honest about whether your current brand story is boring25. Trim the fat26. Kill your darlings27. Don't try to be funny28. Nobody ever played air guitar to a logo29. This is not a generic brand video30. There's beauty in simplicity31. Speaking of beauty. . .32. There is no such thing as speed farming or abracadabra marketing33. What Frank Lloyd Wright can teach us about branding34. Play to the audience, not the amps (or, what the Ramones can teach us about branding)PART V: BREAKING BAD HABITS, BUILDING BETTER ONES35. Take a chance on your customers36. Beware the fool's gold of easy brilliance37. Create hot, edit cold38. It's an act of daring to be sincere39. Authenticity and memorability40. Consider why your dog stares at you when he poops41. Know the proper role of research42. Know your "80 years young" boundaries43. Avoid these words44. Avoid inauthenticity in photos and imagery45. Get your white tuxedo dirty46. Don't fall in love with celebrities47. Don't spill your candy in the lobby48. A loud voice can make even the truth sound foolish49. Don't get that person. Be that person.50. Shut up, he explained51. Maybe people don't want to join your conversation52. Say yes to criticism, no to condemnationPART VI: SELECT PROFILES IN AUTHENTICITY53. The customer experience paradox54. The non-flashy warehouse club55. HBO and authentic brand evolution56. LEGO: Saved by loyal customers57. The surprise and delight of Zappos58. Airbnb and the importance of not giving up59. CrossFit and the art of staying out of the wayPART VII: PROFILES THAT SHOW THE PERILS OF INSINCERITY60. Spotting an insincere brand61. BOA, the bank opposed to authenticity62. Segway, the overhyped machine63. McDonald's, not exactly lovin' it64. United Airlines and the abandonment of purpose65. Sears and a brand magic that was lost in transition66. Facebook fakery67. Saturn, god of both wealth and dissolution68. Monsanto, where lawyers control the messagePART VIII: USING MEDIA AUTHENTICALLY69. The medium is a message, not the message70. Media 10171. Media and authenticity72. Media by the numbers73. Media traps to avoid74. Media and your messagePART IX: ASSESSMENT TOOLS75. A general guide for assessing marketing ideas76. Grading the authenticity of your marketing77. Your authenticity checklist/gut check78. An abridged Story Workshop©79. Watch out for tactical tricksPART X: CLOSING THOUGHTS80. The moral of the story81. Share your story with usThank YouNotesIndexAbout the Authors

Recenzii

Recommended. All readers.