Patsy Smith works head caregiver at Balboa Shores, Senior Assisted Living and Alzheimer's Facility. Having lost her husband in Desert Storm, she adopts the residents as family. Harry Howell, the newest resident, has fallen for Patsy and mistakenly believes she loves him too. His plans to marry his "darl'n" don't sit well with his only son Casey. When Casey hears about his father's intentions, he questions how well Patsy and the rest of Balboa Shores are looking out for his elderly father. Both humorous and heart-wrenching events occur frequently as a consequence of the residents' aging and dementia, Miss Millie swallows her hearing aide batteries, Fanny Gerrick is waylaid in the skilled nursing wing due to a suspicious broken hip, Beatrice wanders into other resident's rooms where she picks up things and keep them, adding to her hoard. The lives of these seniors were very different before coming to Balboa Shores. Catherine was born a privileged only child and became disillusioned early in life by a failed romance in Spain. In contrast, her best friend Sarah, grew up in a commune and spent her life as a missionary in India. Delbert, hard of hearing since childhood, never married and lived simply with his spinster sister in a small Kentucky town. Her death led to his arrival at Balboa Shores. Life and death, joy and sorrow, hate and love make up this intriguing tale of the staff and residents of Balboa Shores.