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Beating Your Competition Through Quality

Autor D. B. Owen
en Limba Engleză Hardback – 22 dec 1988
This book describes how superior quality is attained and gives some of the basic techniques involved. It gives clear insight into the impact of variation on the future of the World and addresses the statistical problems.
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Specificații

ISBN-13: 9780824780654
ISBN-10: 0824780655
Pagini: 144
Dimensiuni: 152 x 229 x 10 mm
Greutate: 0.27 kg
Ediția:1
Editura: Taylor & Francis
Colecția CRC Press
Locul publicării:Oxford, United Kingdom

Public țintă

Professional and Professional Practice & Development

Cuprins

1. Introduction 2. The History of Competition from Japan 3. The Scientific Method 4. Understanding Variation 5. Determining Whether a Process is in Control 6. Finding Assignable Causes 7. Process in Control: Tightening Up 8. The Search for Causes of Variation 9. Deming's Funnel Experiment 10. Deming's Bead Experiment 11. Management's Responsibilities 12. Translation to Service Industries 13. Designing for Quality 14. Quality Control and Quality Assurance 15. Sources of Consultants and Employees 16. Notes for Further Reading

Descriere

This book describes how superior quality is attained and gives some of the basic techniques involved. It gives clear insight into the impact of variation on the future of the World and addresses the statistical problems.