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Behavioral Economics for Tourism: Perspectives on Business and Policy in the Travel Industry de Milena S. Nikolova

Behavioral Economics for Tourism: Perspectives on Business and Policy in the Travel Industry: Perspectives in Behavioral Economics and the Economics of Behavior

Autor Milena S. Nikolova
en Limba Engleză Paperback – oct 2020
Behavioral Economics for Tourism applies behavioral perspectives to business and policy challenges in the tourism industry. The book enables professionals and early career researchers to succeed by focusing on market and consumer trends, technological advancements, and the modern tourist. It covers the transformation of purchasing decisions, tourism hosting dynamics, digital mediation and disintermediation of tourism organizations, service design, and planning policy considerations. The volume concludes with case studies illustrating successful and unsuccessful behavioral tactics and strategies for tourism businesses and organizations.


  • Provides behavioral profiling of the digitally-informed, mobile, self-managed tourist
  • Allows the tourism industry to better understand tourists, both cognitively and emotionally
  • Supports business success, technology development and sustainability in the tourism industry
  • Features case studies on behavioral tactics and strategies for use in tourism
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Specificații

ISBN-13: 9780128138083
ISBN-10: 0128138084
Pagini: 278
Dimensiuni: 152 x 229 x 20 mm
Greutate: 0.38 kg
Editura: ELSEVIER SCIENCE
Seria Perspectives in Behavioral Economics and the Economics of Behavior

Public țintă

Tourism professionals at destination marketing organizations (DMOs), tourism industry analysts, policy makers, and economic growth specialists working with tourism development projects. Graduate students, 1st year PhD students and early career researchers across tourism and hospitality programs and disciplines that relate to behavioral economics.

Cuprins

Introduction1. Primer on Behavioural EconomicsCASES: 1. Save More Tomorrow Program for Retirement Planning in the US2. Smarter Lunchrooms Movement3. Making Roads Safer4. Using Behaviorally-friendly Design to Encourage Loan Payoff5. Designing Policy with Happiness in Mind6. Fighting Obesity with Air Miles7. Improving the Likelihood for Enrollment and Graduation of Unprivileged College Students8. Reducing the use of disposable plastic bags in Chicago9. Encouraging Water Conservation10. Nudging companies towards timely tax return registration 2. Tourism and traditional thinking3. Tourism of the (near) future: growing, faster, on-the-go4. Behavior-Smart Thinking for Destinations5. Behavior-Smart Thinking for Tourism Companies6. Challenges and Approaches Using Behaviour-Smart Thinking in 10 Tourism Industry ScenariosCASES1. Behavior-Smart Lowering of Airline Carbon Emissions…Today2. Making Climate Footprint a Factor in Food Choice3. Behavioral Segmentation for Destination Netherlands 20304. Making Sustainability Easy to Follow (Helsinki's Think Sustainably)5. Factory Food-N-Dance: designing the experience with what is good for the traveler in the mind6. Iceland Academy: Traveler Education for Better Experience and Proper Behavior7. Economic Nutrition: Making Economic Impact of Spending Salient8. Gamifying Responsible Travel: Adventure Junky9. Cut Food Waste 2020: An Integrated Effort to Cut Food Waste10. Piloting Behavior-Smart Thinking on Destination Level (Västmanland Region, Sweden)Conclusion

Recenzii

"Explores the tourism industry from a behavioral economics perspective, providing a realistic explanation to the phenomena associated with typical business and policy challenges." --Journal of Economic Literature