Behind the Facade

ALICIA BUTLER PIERRE's career in operations be-gan over 20 years ago as a chemical engineer in several chemical plants and oil refineries where she first started applying principles of process en-gineering. She is the Founder and CEO of Equilib-ria, Inc. - the world's largest and most compre-hensive repository on business infrastructure for small businesses. During the starup phase of her company, she first formulated the Kasennu methodology for her clients. She has since successfully applied this methodology in over 30 different industries and counting. Alicia has a B.S. in Chemical Engineering from Louisiana State University and an MBA from Tulane University. She is also a certified Lean Six Sigma Black Belt and has authored over 200 articles, case studies, videos and white papers in the areas of business infrastructure, process improvement and operational excellence. Combined, her content has received over a quarter of a million views on SlideShare.net alone. Her ability to blend scientific, business and mathematical methodologies to solve complex operational problems enables her to bring a unique, tactical and realistic perspective to her clients, who have also included larger enterprises like The Coca-Cola Company, Lowe's and Shell Oil Company. Alicia recently began hosting a podcast where in only two months it rose in popularity, gaining hundreds of downloads, plays and subscribers - all with minimal promotion. She lives in Georgia with her husband. Committed to doing the right things the right way, Alicia's mantra is "to leave it better than you found it."