Tony, an Operations Manager at SPPSD, takes the success of his team for granted. After being assigned to a new shift, and a new team, Tony comes to a crossroads in his career. Tony worked hard for his MBA and his career opportunities, but has never focused on repairing a team dynamic. Will he succeed? Will he be fired? Who can he ask for help? Throughout the story, Jason reveals a leadership system which can help any potential leader succeed. He outlines a powerful model and actionable steps toward developing a team or an individual.