Benchlearning – Good Examples as a Lever for Development
Autor B Karlofen Limba Engleză Hardback – 13 sep 2001
Chef "Management issues mostly focus on the executive perspective. The authors instead emphasise the role of the employees and Benchlearning as a method to develop the "learning organisation". There is substantial new pedagogical thinking and the book constitutes a good example of creative innovation in Swedish management thinking."
Dagens Industri Following the success of his previous book, Benchmarking - A Signpost to Excellence in Quality Productivity, Bengt Karl f creates a new concept - Benchlearning - by combining the practical technique of benchmarking with the more abstract ideas of Knowledge Management and Organisational Learning. Benchlearning details a completely new way of thinking which provides insights, methods and tools which deal with the continually increasing importance of the human element in organisational development, acknowledges existing theories of knowledge formation and provides case histories (such as Ericsson) and methods with which these new Benchlearning concepts can be applied. The main feature of the book is how to combine efficiency with organisational learning. Using examples from different organisations Benchlearning shows how to monitor efficiency, provide inspiration for a development drive, and illustrate how people's attitudes can be influenced. This emphasis on learning from other people's experience is a key point for successful development. The application of the authors concepts promotes a win-win-win situation - Employee performance improves as they learn to develop, customers gain more value and choice and owners benefit from a more competitive organisation. This book provides the next step in benchmarking.
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Specificații
ISBN-13: 9780470842003
ISBN-10: 0470842008
Pagini: 242
Dimensiuni: 163 x 238 x 23 mm
Greutate: 0.51 kg
Editura: Wiley
Locul publicării:Chichester, United Kingdom
ISBN-10: 0470842008
Pagini: 242
Dimensiuni: 163 x 238 x 23 mm
Greutate: 0.51 kg
Editura: Wiley
Locul publicării:Chichester, United Kingdom