What's Inside? Definition of an organizational black hole; The destruction caused by black holes; What causes black holes to develop; How to tell if your organization is being pulled into a black hole; Signs of black holes desperation; The price you pay for ignoring black holes; Can black holes be eradicated?; How a seemingly inconsequential clerk is holding the organization together; The importance of lining up organizational thought processes; Identification and termination of the root causes of black hole problems; "Just when leaders in business and industry thought they thoroughly understood organizations, another major breakthrough is made-a breakthrough in organization functionality and corporate governance." -"Walter Ramka, FCI, CICP"
Associate Director (Credit & A/R Mgmt), Bell Canada This book was written with passion and a feeling of desperation, for good reason: organizations are in trouble. Threat to the long-term survival and prosperity of the organization-which is the source of employee, stakeholder and family income-comes from within.