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BTEC Level 2 First Travel and Tourism Student Book de Andrew Kerr

BTEC Level 2 First Travel and Tourism Student Book: BTEC First Travel & Tourism

Autor Andrew Kerr, Carol Spencer, Christine King, Malcolm Jefferies, Steve Ingle, Tom Rock, Vicki Woodhead
en Limba Engleză Paperback – 4 iun 2010
BTEC and Heinemann have joined forces to bring learners BTEC's own Student Book, covering all the units from the new specification, to support learners every step of the way to BTEC success.
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Specificații

ISBN-13: 9781846907494
ISBN-10: 1846907497
Pagini: 400
Dimensiuni: 220 x 277 x 25 mm
Greutate: 1.12 kg
Ediția:1
Editura: Pearson Education
Seria BTEC First Travel & Tourism

Locul publicării:London, United Kingdom

Cuprins

Unit 1 Exploring the UK travel and tourism sector
Unit 2 Development of the UK travel and tourism sector
Unit 3 Exploring customer service in travel and tourism
Unit 4 Customer service skills in travel and tourism
Unit 5 The travellers' world
Unit 6 Exploring destinations: UK
Unit 7 Exploring destinations: Europe
Unit 8 Exploring destinations: Worldwide
Unit 9 Holiday planning
Unit 10 Exploring marketing in travel and tourism
Unit 11 Preparing for Employment in travel and tourism
Unit 12 Developing employability skills for travel and tourism
Unit 13 Organising a study visit