"Knowledge is Power" This is another publication in the Bizle professional series and also the first of its kind. It is a handbook for the discerning IT professional that provides easy-to-follow guidelines on the business knowledge needed to forge a career in the fiercely competitive world of retail banking. The 12 chapters in this book contain information about the different distribution channels, the types of products, recent trends in retail banking and common systems used in the day-to-day activities of retail banking. Also included are overviews of the account opening process and payments in retail banking. After reading this book, the professional will be armed with: knowledge of the market segments in the retail banking sector; understanding of the alignment of IT with the business of retail banking; appreciation of the concepts involved in lending in the retail banking sector; awareness of the skills required for a fulfilling career in retail banking; knowledge of the recent trends in the retail banking sector; confidence to communicate freely with the business community. Business Knowledge for IT in Retail Banking is an ideal handbook for the IT professional working in retail banking and for those that aspire to work in the industry. It is also useful for both postgraduate and undergraduate students in Information Technology.