This is the second version (2020) of the Certified Sales Leadership Professional CSLP Body of Knowledge textbook. What is Certified Sales Leadership Professional "CSLP" Certification? Certified Sales Leadership Professional "CSLP" is a certification for professionals who demonstrate knowledge, skills and competencies in sales and business development as per the requirements of the Canadian College for Leadership and Management "CCLM". CSLP's are experts in leads generation and deals closure. They make excellent sales pitches, read their clients body signs smartly, develop great proposals and present them with a wow effect. CSLP becomes the de-facto for sales professional around the world. What is the CSLP Certification Body of Knowledge? The CSLP BoK comprises of various themes of knowledge and skills which a CSLP must demonstrate competency in. A CSLP: -Understands the basics of sales, makes calls, prepares excellent sales pitches and seals a deal. -Overcomes challenges in the sales cycle, influences clients and reaches an agreement. -Understands basics of proposals, develops solid proposals using various tools and solid process. -Presents your solution or product with confidence using various tools and delivers wow moments to help seal a deal. -Negotiates for the best, and under stress with difficult clients. Learns how to win sales deal.s -Effectively communicates with peers, managers, subordinates and clients, using both verbal and none-verbal communication skills. -Masters body language for self and others. Learns how to translate facial, hands and other body signs to support leads capturing and sales deal closure. -Is ethical, endorses and enforces ethical practices and respects people's rights in workplaces.