Change initiatives fail because humans are hardwired to return to what's worked for them in the past. This book offers a straightforward process for building support for change from the ground up.
Erika Andersen says avoiding change is a biological imperative. Change initiatives often fail because leaders don't overcome individuals' instinctive impulse toward homeostasis - stable conditions needed for survival. Incorporating a fictional story of a jewelry business changing generational hands, Andersen lays out a five-step process for addressing both the human side of change and its practical aspects: Step 1--Clarify the change and why it's needed: Get clear on what the change is and the benefits it will bring.
Step 2--Envision the future state: Build a shared picture of the post-change future.
Step 3--Build the change: Bring together a change team, engage key stakeholders, and plan the change.
Step 4--Lead the transition: Build a transition plan that supports the human side of the change, then engage the whole organization in making the change.
Step 5--Keep the change going: Work to make your organization permanently more change-capable. With engaging opportunities to self-reflect and try out the ideas and approaches throughout, this book is a practical guide to thriving in this era of nonstop change.