A STAFF, STUDENT AND BUSINESS Training manual that comprehensively prepares an individual for the challenges they face when dealing with customers, staff members, business clients, friends and just about everyone whom we will encounter as we strive to win in the world we live in... Deals with how to WIN at everything... WINNING STARTS IN THE MIND IS THE KEY TO THE SUCCESS WE CAN ENJOY... Life is made up of choices. The choices we will make influence how well we do in life...This book guides you to make good choices...