With all the bad press about collection agencies how do you decide which one to use or if you should use one at all? This short book will help business owners make an educated decision about which collection agency they want representing their business and the most efficient ways to work with an agency to get the best return. I will also talk about the red flags that can tell you that you need a collection agency, signs to look for, what to expect and how using a collection agency can affect your business. Failing to have a collection agency hired and ready to collect on your past due accounts before it is needed is the biggest mistake business owners make in collections. This short book is critical for anyone who needs to hire a collection agency but does not know how to do it or what to look for.