As a leader, senior manager or executive, you are often called on to act as coach or mentor to your staff. This book will enable you to set up the coaching programmes that will make a significant difference to your organisation. It offers leaders and managers proven behaviours as well as insights into new methods. It also introduces innovative and creative coaching and supervision models and techniques that can be adapted for any environment.


You will discover how to

· Present a business case for coaching, by understanding how you can use coaching programmes to enhance behaviours and retain key staff. Additionally to reduce recruitment costs, promote well-being, and increase return on investment.

· Become an effective leader and coach. By learning from those who have introduced effective coaching and supervision in their own organisations you will gain vital tools and exercises to use in your own coaching sessions.


This book supports the requirements for the ILM and CMI Coaching and Mentoring in Management Qualifications at levels 5 to 7. This new edition has been extensively revised and covers recent trends, such as team coaching and mindfulness. It will give you the knowledge and skills you need to encourage your staff to grow so that you can get on with your own essential leadership role.