Millions of people each year, young and old, face the death of a loved one, a friend or a patient. Many say, "If only there were resources to help me through this." Here is a book which responds to that need, sharing lessons from the hearts of others - lessons which offer comfort and hope. Each chapter or scenario is based on a true story, chronicling effective responses to the events surrounding the loss of a loved one. This book will provide hope that we can find beauty and grace in the dying process. The author, Katherine O'Connor Beiter, reflects on her many years of work as a New York State hospice nurse in Utica Hospice, Buffalo Hospice, and Chautauqua County Hospice. She has learned beautiful lessons from hurting hearts. They have taught her much about the pain and joys of experiencing death. Having lost a young husband in a plane crash, her father to a sudden heart attack and her twin sister to cancer, she shares lessons from her own experience, and from those with whom she has walked through the grieving process.