Communication Skills for Business Professionals
Autor Celeste Lawson, Robert Gill, Angela Feekery, Mieke Witsel, Michael Lewis, Philip Cenereen Limba Engleză Mixed media product – 11 iun 2019
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Specificații
ISBN-13: 9781108594417
ISBN-10: 1108594417
Pagini: 488
Ilustrații: 125 colour illus. 23 tables
Dimensiuni: 190 x 255 x 23 mm
Greutate: 1.09 kg
Ediția:2
Editura: Cambridge University Press
Colecția Cambridge University Press
Locul publicării:Melbourne, Australia
ISBN-10: 1108594417
Pagini: 488
Ilustrații: 125 colour illus. 23 tables
Dimensiuni: 190 x 255 x 23 mm
Greutate: 1.09 kg
Ediția:2
Editura: Cambridge University Press
Colecția Cambridge University Press
Locul publicării:Melbourne, Australia
Cuprins
Part I. Understanding Communication: 1. Introduction: communication in organisations; 2. Organisations: structure and culture; 3. Communication as a process; 4. Understanding the audience; 5. Persuasion, negotiation and conflict management; 6. Working collaboratively; 7. Intercultural communication; Part II. Communicating In Organisations: 8. Communicating as business professionals; 9. Engaging with information and research; 10. Business correspondence: short form; 11. Writing strategies for the business professional; 12. Communicating in a web-based world; 13. Oral communication; 14. Meetings: in-person and online.
Notă biografică
Descriere
With its emphasis on Australia and New Zealand, this book is a comprehensive and cutting-edge introduction to professional communication.