Communication Skills for Effective Management
Autor Owen Hargie, David Dickson, Dennis Tourishen Limba Engleză Paperback – 18 ian 2004
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Specificații
ISBN-13: 9780333965757
ISBN-10: 0333965752
Pagini: 450
Dimensiuni: 156 x 234 x 32 mm
Greutate: 0.72 kg
Ediția:2004
Editura: Bloomsbury Publishing
Colecția Red Globe Press
Locul publicării:London, United Kingdom
ISBN-10: 0333965752
Pagini: 450
Dimensiuni: 156 x 234 x 32 mm
Greutate: 0.72 kg
Ediția:2004
Editura: Bloomsbury Publishing
Colecția Red Globe Press
Locul publicării:London, United Kingdom
Caracteristici
Provides students and managers with tools to help them communicate effectively with people in any organizational setting
Notă biografică
OWEN HARGIE is Professor of Communication in the School Communication at the University of Ulster and Adjunct Professor at the Norwegian University of Science and Technology.DAVID DICKSON is Senior Lecturer in Communication at the University of Ulster.DENNIS TOURISH is Professor of Communication at Aberdeen Business School, Robert Gordon University, UK
Cuprins
Introduction: The World of the Communicative Manager It's Not What You Say: Communicating Non-verballyThey Could Be Persuaded: Using Your Managerial InfluenceLet's Get Together: Teams at Word Steering The Way: Leading Meetings That WorkThat Silver-tongued Devil: Making Presentations Matter We Can Work It Out: Negotiating and BargainingWill They Buy It?: Why Managers Must be Able to SellCalling All Organisations: The Business of the TelephoneWriting Matters: How to Create the Right ImpressionTell It Like It Is: Communicating AssertivelyWhat's Your Problem: Helping in the WorkplaceThe War For Talent: Selection Skills for Busy ManagersFeedback Time: Performance Appraisal and ManagementFollowing The Correct Path: The Guiding Lights of Ethics and AuditsIndex.