Computer Hardware Maintenance: An IS/IT Manager's Guide
Autor Stephen Rooden Limba Engleză Paperback – 31 iul 1996
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Specificații
ISBN-13: 9780750694940
ISBN-10: 0750694947
Pagini: 160
Dimensiuni: 152 x 229 x 9 mm
Greutate: 0.31 kg
Editura: ELSEVIER SCIENCE
ISBN-10: 0750694947
Pagini: 160
Dimensiuni: 152 x 229 x 9 mm
Greutate: 0.31 kg
Editura: ELSEVIER SCIENCE
Cuprins
Introduction to the hardware maintenance function; Considerations on the installed base of PC hardware; Approaches to the maintenance function; Personnel and motivation under internal maintenance management; Steps in choosing an external maintenance source; Managing the external maintenance function; Integration of the Help Desk, asset tracking and hardware maintenance call management systems; The maintenance management information systems; Listing of third-party computerized maintenance
support packages; Implications of the proposed Desk Top Management Taskforce (DTMF) Standard on managing a PC installed base and maintenance management; Computerized maintenance management system evaluation check list.
Introduction to the hardware maintenance function; Considerations on the installed base of PC hardware; Approaches to the maintenance function; Personnel and motivation under internal maintenance management; Steps in choosing an external maintenance source; Managing the external maintenance function; Integration of the Help Desk, asset tracking and hardware maintenance call management systems; The maintenance management information systems; Listing of third-party computerized maintenance
support packages; Implications of the proposed Desk Top Management Taskforce (DTMF) Standard on managing a PC installed base and maintenance management; Computerized maintenance management system evaluation check list.
support packages; Implications of the proposed Desk Top Management Taskforce (DTMF) Standard on managing a PC installed base and maintenance management; Computerized maintenance management system evaluation check list.
Introduction to the hardware maintenance function; Considerations on the installed base of PC hardware; Approaches to the maintenance function; Personnel and motivation under internal maintenance management; Steps in choosing an external maintenance source; Managing the external maintenance function; Integration of the Help Desk, asset tracking and hardware maintenance call management systems; The maintenance management information systems; Listing of third-party computerized maintenance
support packages; Implications of the proposed Desk Top Management Taskforce (DTMF) Standard on managing a PC installed base and maintenance management; Computerized maintenance management system evaluation check list.