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Conflict Resolution

Autor Daniel Dana
en Limba Engleză Paperback – 16 noi 2000
Successful management depends on the ability to quickly and effectively manage conflicts. This book includes hands-on information for effectively communicating with employees, disciplining and even terminating employees, understanding and using organizational politics, and more.
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Specificații

ISBN-13: 9780071364317
ISBN-10: 0071364315
Pagini: 192
Dimensiuni: 150 x 229 x 15 mm
Greutate: 0.26 kg
Editura: McGraw Hill Education
Colecția McGraw-Hill
Locul publicării:United States

Cuprins

1. What's a Conflict?

2. So What if There's a Conflict?

3. How to Resolve Any Conflict.

4. How to Resolve a Conflict Between Others.

5. How to Resolve a Conflict Between Yourself and Another.

6. How to Resolve Team Conflict.

7. How to Mediate All the Time to Prevent Conflicts.

8. Strategic Management of Organizational Conflict.