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ConnectAbility: 8 Keys to Building Strong Partnerships with Your Colleagues and Your Customers

Autor David Ryback, Jim Cathcart, David Nour
en Limba Engleză Paperback – 16 ian 2010
ConnectAbility
-noun: 1. an agile approach to running an organization that takes into account the psychology of human interaction; 2. the only way to do business in today’s economy
Drawing from the powerful lessons of emotional awareness and relationshipdynamics, ConnectAbility promotes a sophisticated yet simple method for developingsuperior partnerships guaranteed to create quality results on a consistentbasis. Even the best-intentioned team players too often focus more oncommunicating their own ideas than hearing and understanding what othershave to say. ConnectAbility changes all this using eight steps to fostering optimumcommunication, which include:
  • Sharing your power with others
  • Expressing yourself with authenticity
  • Engaging your audience with humor
  • Challenging yourself by taking charge
  • Maintaining awareness of emotional dynamics
The book contains two tests you can take that will help you pinpoint your own levelof ConnectAbility.
ConnectAbility is your key to getting things done in a positivemanner that benefits not only you and your team--but the organization as a whole.
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Specificații

ISBN-13: 9780071638852
ISBN-10: 0071638857
Pagini: 240
Dimensiuni: 150 x 229 x 15 mm
Greutate: 0.32 kg
Editura: McGraw Hill Education
Colecția McGraw-Hill
Locul publicării:United States

Cuprins

Foreword
Introduction: What is ConnectAbility?
Chapter 1: Show Me the People
Chapter 2: The Neuroscience of ConnectAbility
Chapter 3: Flowing and Connecting
Chapter 4: Men, Women, and Faking It
Chapter 5: Becoming Agile in Business Relationships
Chapter 6: The Art of ConnectAbility
Chapter 7: Mastering Your Emotions with Confidence
Chapter 8: Connecting with Optimism
Conclusion
Appendix
Notes