Connecting Across Cultures: The Helper's Toolkit
Autor Pamela A. Haysen Limba Engleză Paperback – 19 noi 2012
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Specificații
ISBN-13: 9781452217918
ISBN-10: 1452217912
Pagini: 136
Dimensiuni: 152 x 229 x 10 mm
Greutate: 0.18 kg
Ediția:1
Editura: SAGE Publications
Colecția Sage Publications, Inc
Locul publicării:Thousand Oaks, United States
ISBN-10: 1452217912
Pagini: 136
Dimensiuni: 152 x 229 x 10 mm
Greutate: 0.18 kg
Ediția:1
Editura: SAGE Publications
Colecția Sage Publications, Inc
Locul publicării:Thousand Oaks, United States
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Cuprins
Introduction
1. Diversity Is Unavoidable, and That's a Good Thing
2. The Starting Place: Knowing Who You Are
3. Creating a New Awareness: What You Didn't Learn in School
4. The Invisible Boundary: How Privilege Affects Your Work and Life
5. But Everyone I Know Agrees with Me: The Influence of Family and Friends
6. That's Not What I Mean: Effective, Respectful Communication
7. Say What? Why Words Matter
8. Making the Connection: The Four Relationship Vitals
9. Keeping the Connection, Even When the Signal Is Faulty
10. When the Golden Rule Isn't Working: Respectful Conflict Resolution
Conclusion
1. Diversity Is Unavoidable, and That's a Good Thing
2. The Starting Place: Knowing Who You Are
3. Creating a New Awareness: What You Didn't Learn in School
4. The Invisible Boundary: How Privilege Affects Your Work and Life
5. But Everyone I Know Agrees with Me: The Influence of Family and Friends
6. That's Not What I Mean: Effective, Respectful Communication
7. Say What? Why Words Matter
8. Making the Connection: The Four Relationship Vitals
9. Keeping the Connection, Even When the Signal Is Faulty
10. When the Golden Rule Isn't Working: Respectful Conflict Resolution
Conclusion
Notă biografică
Descriere
Chock-full of fun exercises, surprising tips, and real-world case examples, Pamela A. Hays' Connecting Across Cultures: The Helper's Toolkit provides both students and professionals in health care and social service with the skills to develop respectful, smooth relationships with their clients and with the community at large. The book provides practical, hands-on strategies for connecting with people across differences related to ethnicity, religion, nationality, sexual orientation, disability, age, gender, and class. Since cross-cultural relationships add a level of difficulty to all the usual relationship challenges, this book will be applicable for almost every relationship you may encounter.