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Consumer Action Handbook

Editat de General Services Administration (U.S.)
en Limba Engleză Paperback – 10 mai 2018 – vârsta de la 16 ani

The Consumer Action Handbookbrings together consumer information from across the U.S. Federal government. It includes practical questions to ask and factors to consider when you buy products and services. TheHandbookfeatures topics that affect everyone, such as credit reports and identity theft. It also addresses specific issues, like managing someone else’s finances and gas pump skimming. You’ll also find tips for detecting and reporting scams, throughout the book.

Other products produced by theU.S. General Services Administrationcan be found here:https://bookstore.gpo.gov/agency/general-services-administration-gsa

Consumer, Home & Family resources collectionis available here:https://bookstore.gpo.gov/catalog/consumer-home-family
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Specificații

ISBN-13: 9780160939365
ISBN-10: 0160939364
Pagini: 146
Ilustrații: Illustrated, black and white
Dimensiuni: 216 x 279 x 6 mm
Greutate: 0.41 kg
Editura: Us Independent Agencies and Commissions
Colecția US Independent Agencies and Commissions

Cuprins

CONTENTS
  Quick Consumer TIps .........................................II
PART I: Be A Savvy Consumer .......................... 2
Buyer Beware........................................................ 2
Before You Buy..................................................................2
Warranties .........................................................................2
Shopping From Home .....................................................3
After You Buy ....................................................................5
Banking................................................................. 6
Savings And Checking....................................................6
Mobile Banking..................................................................7
ATM/Debit Cards.............................................................7
Unsolicited Checks And Credit Offers .......................8
Prepaid Cards ...................................................................8
Cars........................................................................ 9
Buying A Car.....................................................................9
Financing..........................................................................10
Leasing.............................................................................. 11
Recalls, “Lemon” Laws, And Secret Warranties.... 11
Repairs..............................................................................12
Car Repossessions .......................................................12
Renting..............................................................................12
Car Sharing Services.....................................................13
Credit....................................................................13
Loans.................................................................................14
Credit Cards.....................................................................14
Credit Reports And Scores..........................................16
Dealing With Debt .........................................................17
Education ............................................................ 19
Paying For College.........................................................19
Employment.........................................................21
Work-At-Home Companies ........................................21
Unemployment ...............................................................22
Food And Nutrition............................................. 22
Healthy Food Choices ...................................................22
Food Safety......................................................................22
Saving Money On Groceries........................................23
Organic Foods.................................................................23
Health Care ......................................................... 24
Choose A Doctor...........................................................24
Choose A Health Care Facility ...................................24
Medical Billing.................................................................25
Prescription Drugs ........................................................26
Advance Medical Directives .......................................26
Housing............................................................... 27
Buy A Home.....................................................................27
Home Foreclosure..........................................................28
Moving Companies ........................................................29
Home Improvements And Repairs ............................29
Renting And Leasing.....................................................30
Insurance..............................................................31
Auto Insurance ...............................................................31
Disability Insurance.......................................................32
Health Insurance ............................................................32
Homeowners and Renters Insurance ........................33
Life Insurance..................................................................33
Long-Term Care Insurance ..........................................34
Other Insurance .............................................................34
Investing.............................................................. 35
Financial Brokers And Advisors.................................35
Commodities...................................................................37
Real Estate........................................................................37
Retirement Planning......................................................38
Privacy And Identity Theft................................ 38
Report Identity Theft......................................................39
Protect Your Privacy ......................................................39
Education Privacy...........................................................40
Financial Privacy.............................................................40
Medical Privacy...............................................................40
Online Privacy..................................................................41
Telecommunications...........................................41
Internet..............................................................................41
Phones..............................................................................43
TV ......................................................................................45
Telemarketing And Unwanted Mail................... 46
National Do Not Call Registry......................................46
Pre-Recorded Messages..............................................46
Telemarketing Sales Calls............................................47
Travel....................................................................47
Resolve Air Travel Problems........................................48
Cruises..............................................................................49
Travel Safety....................................................................49
Utilities ................................................................ 50
Starting Utility Service ..................................................50
Wills And Funerals...............................................51
Wills...................................................................................51
Trusts ................................................................................52
Funerals............................................................................52
PART II: Key Information Resources................ 54
Emergency Preparedness ............................................54
For Persons With Disabilities......................................55
For Military Personnel ...................................................55
For Seniors.......................................................................57
PART III: File A Complaint................................ 59
Contact The Seller.........................................................59
Sample Complaint Letter..............................................60
Contact Third Parties....................................................61
Dispute Resolution Programs.....................................61
Small Claims Court........................................................61
Legal Help And Information.........................................61
Report Fraud And Safety Hazards .............................62
PART IV: Consumer Assistance Directory ...... 64
Index...................................................................138