In this concise and compelling book, Steve uses conversations with his very first sales manager to clearly communicate the skills needed to succeed in complex, multi-decision maker selling situations. His experience as a sales person, sales manager and selling coach in almost every industry, provides him a unique and broadly developed perspective on the skills that bridge all industries, markets and products. Steve continues to coach sales people and sales managers in the field around the globe. He lives in Seattle with his two daughters, Alexis and Maddy and their dog, Rocky. His other books include: Facilitative Leadership - Managing Performance Without Controlling People You're Killing Me Here-When Win/Win Negotiation Doesn't Work Raising Alex-Teaching a Child to Make Smart Choices steve.reilly@comcast.net