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Coping with Difficult People

Autor Robert M. Bramson, Bramson
en Limba Engleză Paperback – 31 aug 1988
Bosses, friends, family members, they've made  your life hell -- until now! Based on fourteen years  of research and observation, Dr. Robert Bramson's  proven-effective techniques are guaranteed to help  you right the balance and take charge of your  life. Learn how to:

Stand up to anyone --  without fighting.

Blunt a sniper's  attack.

Get a clam to talk.

Cut off a  Sherman tank at the pass.

Manage  bulldozers.

Get stallers off the dime.

  Move a complainer into a problem-solving  mode.

Learn the six basic steps that allow you to  cope with just about anyone. Reclaim the power  the rightfully belongs to you in any relationship!
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Specificații

ISBN-13: 9780440202011
ISBN-10: 0440202019
Pagini: 240
Dimensiuni: 108 x 178 x 18 mm
Greutate: 0.12 kg
Editura: dell

Descriere

Based on many years of research and observation, Dr. Robert Bramson identifies the seven personality types that victimize the people around them and offers six basic steps to coping with each one. Proves that difficult people may be unavoidable but not unmanageable.

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