Coping with Difficult People
Autor Robert M. Bramson, Bramsonen Limba Engleză Paperback – 31 aug 1988
Stand up to anyone -- without fighting.
Blunt a sniper's attack.
Get a clam to talk.
Cut off a Sherman tank at the pass.
Manage bulldozers.
Get stallers off the dime.
Move a complainer into a problem-solving mode.
Learn the six basic steps that allow you to cope with just about anyone. Reclaim the power the rightfully belongs to you in any relationship!
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Specificații
ISBN-13: 9780440202011
ISBN-10: 0440202019
Pagini: 240
Dimensiuni: 108 x 178 x 18 mm
Greutate: 0.12 kg
Editura: dell
ISBN-10: 0440202019
Pagini: 240
Dimensiuni: 108 x 178 x 18 mm
Greutate: 0.12 kg
Editura: dell
Descriere
Based on many years of research and observation, Dr. Robert Bramson identifies the seven personality types that victimize the people around them and offers six basic steps to coping with each one. Proves that difficult people may be unavoidable but not unmanageable.