In Creating Confident Communicators your will learn - the difference between conversation and business communication - why public speaking is the tip of the communication iceberg - how gaining confidence in speaking will help you gain confidence in communicating - why you need a balance between Intellectual Content and Emotional Connection - how to create confidence - how to create concise impromptu responses - why you need to have clear concise introductions when introducing a speaker - why it is important to always know what your goal is in communicating, presenting and speaking - the value of body language in connecting with your audience - why vocal techniques are a powerful tool in communicating - how to put everything together for compelling motivation - why effective communication impacts on positive performance feedback - the value communication plays in giving clear instructions - importance of active listening to being a confident communicator.