Crisis Counsel

Dr. Tony Jaques has spent much of his working life describing, researching and writing about crisis management, and helping to manage crises in government and in corporations. As a government ministerial advisor, corporate executive and business consultant he has established an international reputation as an authority on issue and crisis management and risk communication. In his role as Asia-Pacific Issue and Crisis Manager for The Dow Chemical Company for more than 20 years he was responsible for implementing local issue, crisis and community outreach programs throughout the region and had a hands-on role in managing a number of high-profile crises. He continues to serve as a thought leader in those areas with new projects to educate other fellow professionals as a conference speaker. Dr Jaques is a New Zealander who now lives in Australia, where he runs his own consultancy and lectures post-graduate students at two universities. At an earlier stage of his career he was a journalist in New Zealand and London, and later worked as a management strategic advisor and speechwriter. He has written very extensively about issue and crisis management. in academic and business publications around the world, and is the author of three previous books in the field - Don't Just Stand There: the Do-it Plan for Effective Issue Management (2000); Issue and crisis Management: Exploring issues, crises, risk and reputation (2014); and Crisis Proofing: How to save your company from disaster (2016). He is also the author of the definitive, three-volume Dictionary of Battles and Sieges (2006). Dr Jaques is a former member of the Board of Directors of the Issue Management Council in Washington DC and received their Howard Chase Award for achievement in the field. He holds a doctoral degree from RMIT University (Melbourne).