Crisis Management: Leading in the New Strategy Landscape
Autor William Rick Crandall, John A. Parnell, John E. (Edward) Spillanen Limba Engleză Paperback – 14 mai 2013
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Specificații
ISBN-13: 9781412991681
ISBN-10: 1412991684
Pagini: 384
Ilustrații: black & white tables, figures
Dimensiuni: 178 x 254 x 23 mm
Greutate: 0.66 kg
Ediția:Second Edition
Editura: SAGE Publications
Colecția Sage Publications, Inc
Locul publicării:Thousand Oaks, United States
ISBN-10: 1412991684
Pagini: 384
Ilustrații: black & white tables, figures
Dimensiuni: 178 x 254 x 23 mm
Greutate: 0.66 kg
Ediția:Second Edition
Editura: SAGE Publications
Colecția Sage Publications, Inc
Locul publicării:Thousand Oaks, United States
Recenzii
“I really like [Crisis Management]. It is very readable and interesting. It is able to explain things clearly without being too basic for the more experienced reader…There is more 'content' and more different approaches and perspectives than in other crisis management books. Other books seem repetitive, dry and one-note by comparison.”
“I LOVE the basic premise: that crisis management should be integrated with strategic management. That beautifully underlies the authors' preferred framework, which in turn drives the text's organization and content. Too often, courses and texts are developed in silos, with strategic management being separated from organization theory and organization behavior and so on…This text takes an interdisciplinary approach to a set of critical problems that managers must consider and resolve in order to protect the interests of their employees, organizations, and communities.”
“I think the level of writing and presentation is excellent.”
“The book was easy for [my students] to read and understand. It also provided good mini cases…The exercises and mini cases were very useful. However, the overall readability for students is what I found impressive and why I chose this book over others in the market.”
“Overall, I found the Crandall, Parnell and Spillan book appropriate in scope (not overly broad and general, but also not clearly narrow and specific). They focused in on essential information for an introductory book on crisis management, and the reader should be well informed just by reading this book. The writing style was straightforward, concise and business-like, with a professional conversational tone. I liked it, and found it easy to read this book and to stay engaged with the material. I think students will find it interesting, comprehensible, and appealing to read.”
“This book offers a logical and theoretical framework for crisis management, depicted in a visual model that is explained with real-world examples. The book expertly blends theory with real-world application in a manner that simply makes sense. Such an approach is extremely valuable when planning for crises as well as teaching how to plan for crises...The chapters then have a very real-world approach so the amount of theory is perfect!”
“Excellent! That's why I have selected it as my text. The incorporation of strategy emphasizes the importance of crisis planning. It covers most of what I have traditionally emphasized in my courses. I particularly like its structure, breaking the process into stages and internal and external landscape. The text also covers the entire process of crisis management from sources and early warning to recovery...It covers the sequential unfolding of crises and as such, matches the way I teach and consult on CM. Very nicely done!”
“I LOVE the basic premise: that crisis management should be integrated with strategic management. That beautifully underlies the authors' preferred framework, which in turn drives the text's organization and content. Too often, courses and texts are developed in silos, with strategic management being separated from organization theory and organization behavior and so on…This text takes an interdisciplinary approach to a set of critical problems that managers must consider and resolve in order to protect the interests of their employees, organizations, and communities.”
“I think the level of writing and presentation is excellent.”
“The book was easy for [my students] to read and understand. It also provided good mini cases…The exercises and mini cases were very useful. However, the overall readability for students is what I found impressive and why I chose this book over others in the market.”
“Overall, I found the Crandall, Parnell and Spillan book appropriate in scope (not overly broad and general, but also not clearly narrow and specific). They focused in on essential information for an introductory book on crisis management, and the reader should be well informed just by reading this book. The writing style was straightforward, concise and business-like, with a professional conversational tone. I liked it, and found it easy to read this book and to stay engaged with the material. I think students will find it interesting, comprehensible, and appealing to read.”
“This book offers a logical and theoretical framework for crisis management, depicted in a visual model that is explained with real-world examples. The book expertly blends theory with real-world application in a manner that simply makes sense. Such an approach is extremely valuable when planning for crises as well as teaching how to plan for crises...The chapters then have a very real-world approach so the amount of theory is perfect!”
“Excellent! That's why I have selected it as my text. The incorporation of strategy emphasizes the importance of crisis planning. It covers most of what I have traditionally emphasized in my courses. I particularly like its structure, breaking the process into stages and internal and external landscape. The text also covers the entire process of crisis management from sources and early warning to recovery...It covers the sequential unfolding of crises and as such, matches the way I teach and consult on CM. Very nicely done!”
Cuprins
Preface
1. A Framework for Crisis Management
2. The Crisis Management Landscape
3. Sources of Organizational Crises
4. A Strategic Approach to Crisis Management
5. Forming the Crisis Management Team and Writing the Plan
6. Organizational Strategy and Crises
7. Crisis Management: Taking Action When Disaster Hits
8. Crisis Communication
9. The Importance of Organizational Learning
10. The Underlying Role of Ethics in Crisis Management
11. Emerging Trends in Crisis Management
Appendix. Sample Outline of Items to Include in the Crisis Management Plan
Index
About the Authors
1. A Framework for Crisis Management
2. The Crisis Management Landscape
3. Sources of Organizational Crises
4. A Strategic Approach to Crisis Management
5. Forming the Crisis Management Team and Writing the Plan
6. Organizational Strategy and Crises
7. Crisis Management: Taking Action When Disaster Hits
8. Crisis Communication
9. The Importance of Organizational Learning
10. The Underlying Role of Ethics in Crisis Management
11. Emerging Trends in Crisis Management
Appendix. Sample Outline of Items to Include in the Crisis Management Plan
Index
About the Authors
Notă biografică
Descriere
Offering a strategic orientation to crisis management, Crisis Management in the New Strategy Landscape helps readers understand the importance of planning for crises within the wider framework of an organization's regular strategic management process.