Culture Hacker – Reprogramming your Employee Experience to Improve Customer Service, Retention, and Performance

Culture is the collective mindset and attitude of your employees. The mindset they bring to work every day determines how they will take care of your customers, how much effort they will put into their work, and whether or not they will stay with you long term.

The research from across industries is clear: when your employees are more engaged, your company is more productive and profitable--leading to better shareholder returns. Culture is no longer just a Human Resource thing, it is the most important thing in business today.

Culture Hacker is the complete guide to understanding your employees' mindset, designing a strategy to elevate their experience, and executing a thoughtful, "below-the-radar" culture change.

Culture Hacker will improve your customer satisfaction, employee retention, and organizational performance...and that leads straight to higher profits and productivity.