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Customer Development of Effective Performance Indicators in Local and State Level Public Administration de Rebekah Schulz

Customer Development of Effective Performance Indicators in Local and State Level Public Administration

Autor Rebekah Schulz, Andrew Sense, Matthew Pepper
en Limba Engleză Hardback – 2 mar 2021
This book is the first to offer a structured process which enables public organisations and their communities to jointly develop performance indicators for the public organisation's operations, enabling communities to determine performance indicators that are highly relevant and contextually useful.
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Specificații

ISBN-13: 9781839821493
ISBN-10: 1839821493
Pagini: 144
Dimensiuni: 152 x 229 x 11 mm
Greutate: 0.34 kg
Editura: Emerald Publishing

Notă biografică

Rebekah Schulz is the Director of Community and Culture at a large local government organisation in the state of NSW, Australia.
Andrew Sense is an Associate Professor within the Faculty of Business at the University of Wollongong, Australia.
Matthew Pepper is a Senior Lecturer within the Faculty of Business at the University of Wollongong, Australia.