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Customer Experience Maturity A Complete Guide - 2019 Edition

Autor Gerardus Blokdyk
en Limba Engleză Paperback – 17 aug 2019

What are the customer experience maturity investment costs? Does the customer experience maturity performance meet the customer's requirements? What are the expected customer experience maturity results? Are customer experience maturity vulnerabilities categorized and prioritized? Who is responsible for ensuring appropriate resources (time, people and money) are allocated to customer experience maturity?

This instant Customer Experience Maturity self-assessment will make you the accepted Customer Experience Maturity domain standout by revealing just what you need to know to be fluent and ready for any Customer Experience Maturity challenge.

How do I reduce the effort in the Customer Experience Maturity work to be done to get problems solved? How can I ensure that plans of action include every Customer Experience Maturity task and that every Customer Experience Maturity outcome is in place? How will I save time investigating strategic and tactical options and ensuring Customer Experience Maturity costs are low? How can I deliver tailored Customer Experience Maturity advice instantly with structured going-forward plans?

There's no better guide through these mind-expanding questions than acclaimed best-selling author Gerard Blokdyk. Blokdyk ensures all Customer Experience Maturity essentials are covered, from every angle: the Customer Experience Maturity self-assessment shows succinctly and clearly that what needs to be clarified to organize the required activities and processes so that Customer Experience Maturity outcomes are achieved.

Contains extensive criteria grounded in past and current successful projects and activities by experienced Customer Experience Maturity practitioners. Their mastery, combined with the easy elegance of the self-assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in Customer Experience Maturity are maximized with professional results.

Your purchase includes access details to the Customer Experience Maturity self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows you exactly what to do next. Your exclusive instant access details can be found in your book. You will receive the following contents with New and Updated specific criteria:

- The latest quick edition of the book in PDF

- The latest complete edition of the book in PDF, which criteria correspond to the criteria in...

- The Self-Assessment Excel Dashboard

- Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

- In-depth and specific Customer Experience Maturity Checklists

- Project management checklists and templates to assist with implementation

INCLUDES LIFETIME SELF ASSESSMENT UPDATES

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

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Specificații

ISBN-13: 9780655904540
ISBN-10: 0655904549
Pagini: 306
Dimensiuni: 152 x 229 x 16 mm
Greutate: 0.41 kg
Editura: 5STARCooks