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Customer Self Service A Complete Guide - 2020 Edition

Autor Gerardus Blokdyk
en Limba Engleză Paperback – 26 aug 2019

How do you service and troubleshoot problems for your current clients? How does omnichannel self-service help the support team? What are the benefits to customers? How long can current customers continue to use Microsoft Dynamics Marketing? Who is this service designed for?

This best-selling Customer Self Service self-assessment will make you the credible Customer Self Service domain master by revealing just what you need to know to be fluent and ready for any Customer Self Service challenge.

How do I reduce the effort in the Customer Self Service work to be done to get problems solved? How can I ensure that plans of action include every Customer Self Service task and that every Customer Self Service outcome is in place? How will I save time investigating strategic and tactical options and ensuring Customer Self Service costs are low? How can I deliver tailored Customer Self Service advice instantly with structured going-forward plans?

There's no better guide through these mind-expanding questions than acclaimed best-selling author Gerard Blokdyk. Blokdyk ensures all Customer Self Service essentials are covered, from every angle: the Customer Self Service self-assessment shows succinctly and clearly that what needs to be clarified to organize the required activities and processes so that Customer Self Service outcomes are achieved.

Contains extensive criteria grounded in past and current successful projects and activities by experienced Customer Self Service practitioners. Their mastery, combined with the easy elegance of the self-assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in Customer Self Service are maximized with professional results.

Your purchase includes access details to the Customer Self Service self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows you exactly what to do next. Your exclusive instant access details can be found in your book. You will receive the following contents with New and Updated specific criteria:

- The latest quick edition of the book in PDF

- The latest complete edition of the book in PDF, which criteria correspond to the criteria in...

- The Self-Assessment Excel Dashboard

- Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

- In-depth and specific Customer Self Service Checklists

- Project management checklists and templates to assist with implementation

INCLUDES LIFETIME SELF ASSESSMENT UPDATES

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

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Specificații

ISBN-13: 9780655905332
ISBN-10: 0655905332
Pagini: 308
Dimensiuni: 152 x 229 x 16 mm
Greutate: 0.41 kg
Editura: 5STARCooks