Dental Practice Health Check
Autor Lesley Bailey, Suzanne Mitchellen Limba Engleză Paperback – 30 sep 2007
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Specificații
ISBN-13: 9781846192111
ISBN-10: 1846192110
Pagini: 208
Dimensiuni: 305 x 152 x 15 mm
Greutate: 0.45 kg
Ediția:1
Editura: CRC Press
Colecția CRC Press
Locul publicării:United Kingdom
ISBN-10: 1846192110
Pagini: 208
Dimensiuni: 305 x 152 x 15 mm
Greutate: 0.45 kg
Ediția:1
Editura: CRC Press
Colecția CRC Press
Locul publicării:United Kingdom
Public țintă
Professional ReferenceCuprins
Section 1: People - People are your most important asset: Manage your team. Recruiting staff. Managing staff. Managing staff performance. Manage your associates. Manage yourself. Section 2: Customers - Your customers and the experience you give them are the future success of your business: Establish your star rating. Developing a patient centred practice. Developing social skills. Recovery planning. Section 3: Marketing - Maximise the opportunity to promote your business. Section 4: Quality management systems and procedures - Processes underpin your business. Section 5: Management information and reporting - Key performance indicators and how they can drive your business. Section 6: Strategy, finance and planning - keeping your eye on the end goal.
Notă biografică
Lesley Bailey, Suzanne Mitchell
Descriere
Dental Practice Health Check helps dental practice owners improve their business