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Developing Your Conflict Competence – A Hands–On Guide for Leaders Managers Facilitators and Teams de CE Runde

Developing Your Conflict Competence – A Hands–On Guide for Leaders Managers Facilitators and Teams: J-B CCL (Center for Creative Leadership)

Autor CE Runde
en Limba Engleză Hardback – 11 mar 2010
A practical resource, this book combines tips, checklists, exercises, and stories to outline concrete processes that improve the way leaders, managers, and anyone within an organization responds to conflict.
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Specificații

ISBN-13: 9780470505465
ISBN-10: 047050546X
Pagini: 288
Ilustrații: Illustrations
Dimensiuni: 203 x 235 x 15 mm
Greutate: 0.7 kg
Editura: Wiley
Seria J-B CCL (Center for Creative Leadership)

Locul publicării:Hoboken, United States

Public țintă

Leaders, managers, team members, training and development staff, facilitators, and consultants in corporate government and non–profit settings.

Notă biografică

Craig E. Runde is director of the Center for Conflict Dynamics at Eckerd College. Tim A. Flanagan is director of Custom Programs at the Leadership Development Institute at Eckerd College. Runde and Flanagan are the authors of Building Conflict Competent Teams and Becoming a Conflict Competent Leader (both from Jossey-Bass). Visit the authors' web site at www.conflictcompetent.com. The Center for Creative Leadership (CCL(r)) is a top-ranked, global provider of executive education that develops better leaders through its exclusive focus on leadership education and research. Founded in 1970 as a nonprofit, educational institution, CCL helps clients worldwide cultivate creative leadership-the capacity to achieve more than imagined by thinking and acting beyond boundaries-through an array of programs, products, and other services.

Cuprins

Preface: What's a Hands-On Guide and Why Should. I Be Interested? 1 Introduction. 2 Cognitive Aspects of Conflict. 3 The Emotional Side of Conflict. 4 Engaging Conflict Constructively. 5 Team Confl ict Competence. 6 Organizational Conflict Competence. Resources. References. The Authors. Index. About the Center for Creative Leadership.