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Difficult Conversations

Autor Keith Coleman
en Limba Engleză Paperback – 16 sep 2019
How to say what you feel without alienating the person you are talking to, even if you are anxious and struggle to communicate effectively Are you sick and tired of resorting to silence as your main tactic for handling difficult conversations? Have you made mistakes during emotionally charged arguments and don't want to go down on that same disastrous path again? Do you want to say goodbye to anger and resentment building up while you say nothing, and discover something which finally works for you? If so, then you've come to the right place. You see, being able to communicate effectively in a difficult conversation (which everyone has) doesn't have to be difficult. Even if you've tried to navigate through most conversations on your own without succeeding, it's easier than you think. A study by Pediatric Critical Care Medicine demonstrated that out of 160 participants learning communication skills for just 1 day alone decreased felt anxiety by 82% immediately after receiving the training. The same study also reported a unanimous 93% improved sense of preparation, confidence and communication skills immediately and after 5 months of receiving training in the subject. Which means you can learn how to express yourself without being a people pleaser filled with anxiety! Here's just a tiny fraction of what you'll discover: The 3 types of difficult conversations you've most likely failed at - and what to do instead The essential practice you should perform before heading into the battlefield The 6 proven steps to deal with unexpected conversations anytime Why asking for a pay raise the way you have been doing until now is wrong - and what to do instead The #1 mistake people make when ending a difficult conversation The golden rules of handling difficult conversations as an employee How to have difficult conversations if you are a manager, without losing accountability Have a difficult roommate and you're on the verge of exploding? We got you covered A whole chapter dedicated to calmly and confidently tackle difficult conversations with children and friends alike Master the art of unexpected situations, regardless of what the day may throw at you The must-have checklist to prepare for difficult conversations at home How to tackle the dreaded "we need to talk" conversation in your relationship, without sinking the ship ...and much, much more! Take a second to imagine how you'll feel once you blow through difficult conversations with ease, and how your family and friends light up and thank you for it. So even if you're a hermit who's gone through life avoiding every human confrontation possible, you can communicate effectively when it really counts with Difficult Conversations: How to deal with bothersome situations on the fly. So if you want to stay calm and connected while expressing your likes and dislikes in any situation then add this book to your cart
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Specificații

ISBN-13: 9789198569193
ISBN-10: 9198569198
Pagini: 146
Dimensiuni: 127 x 203 x 8 mm
Greutate: 0.16 kg
Editura: Communication & Social Skills