Beyond the hype about dot-coms, WAP phones and dot-com entrepreneurs, what impacts will e-commerce have on society? How will it affect jobs and local communities? What will it mean for energy use, transport and the future shape of our cities? How can we ensure that everyone enjoys the benefits of the new digital technologies? With contributions from leading researchers at many of Britain's most influential think-tanks, this book is a groundbreaking exploration of the social and environmental impacts and opportunities of e-commerce.This is an essential book for anyone - from CEO to consumer- who wants to understand the impact of the new economy on our environment.