Don't Fire Them, Fire Them Up: Motivate Yourself and Your Team
Autor Frank Pacetta Roger Gittinesen Limba Engleză Paperback – 28 feb 1995
* How to develop trust and create loyalty
* How to generate enthusiasm and excitement
* How to establish feedback and accountability
* How to rebuild an organization, and then lead and energize it
* How to put the organization on top and keep it there year after year
This book is check-full of practical, proven tips on leadership and management, everything from motivation to communication to all the nuts and bolts of selling successfully. And Pacetta has included his Top Ten Tips (and created Ten More Top Tips), which were featured in The Wall Street Journal and which have been copied and posted on office bulletin boards across the country.
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Specificații
ISBN-13: 9780684800509
ISBN-10: 0684800500
Pagini: 288
Dimensiuni: 155 x 234 x 18 mm
Greutate: 0.32 kg
Ediția:Reprint
Editura: Simon&Schuster
ISBN-10: 0684800500
Pagini: 288
Dimensiuni: 155 x 234 x 18 mm
Greutate: 0.32 kg
Ediția:Reprint
Editura: Simon&Schuster
Notă biografică
Frank Pacetta was district sales manager for Xerox in Cleveland and now in Columbus, where he lives with his wife and two children. This is his first book.
Descriere
From jump-starting a business to creating a permanent culture of success, Pacetta lays out the techniques he used to turn around sales at Xerox and explains how to apply them in any business. "Mr. Pacetta's experience shows how one hard-charging personality can quickly revitalize a moribund sales office".--The Wall Street Journal.
Cuprins
Contents
Introduction The first Rule of War and Business
1 Making a Statement: The Last Shall Be First
2 Start Here: The Will to Win
3 Leadership: Passion and Premeditation
4 Breakthrough: High Fives in Six Months
5 Team Building: All In, All-out
6 Communications: Listen Up
7 Top Ten Tips: And Ten More
8 Power Surge: Creating Energy and Electricity
9 The Customer: "No" Is a Four-Letter Word
10 The Bonus and the Bell curve: Surveying Customer and Employee Satisfaction
11 The Night Before Christmas: Even Santa Has to Ask for the Sale
12 Fine-tuning: Hiring, Firing, and Finessing
13 Cold Comfort and a Hot Product: No Surrender, No Retreat
14 Bell Ringers: Self-Conceit and Self-Destruction (Almost)
15 Tough Love: A Letter Home