E-Government: Information, Technology, and Transformation de Hans J Schnoll

E-Government: Information, Technology, and Transformation: Information, Technology, and Transformation

Hans J Schnoll

This book presents a citizen-centric perspective of the dual components of e-government and e-governance. E-government> refers to the practice of online public reporting by government to citizens, and to service delivery via the Internet. E-governance represents the initiatives for citizens to participate and provide their opinion on government websites.
This volume in the Public Solutions Handbook Series focuses on various e-government initiatives from the United States and abroad, and will help guide public service practitioners in their transformation to e-government. The book provides important recommendations and suggestions oriented towards practitioners, and makes a significant contribution to e-government by showcasing successful models and highlighting the lessons learned in the implementation processes.
Chapter coverage includes:

Online fiscal transparency
Performance reporting
Improving citizen participation
Privacy issues in e-governance
Internet voting
E-government at the local level

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Cuprins

Series Editor’s Introduction PART I. FOUNDATIONS 1. Electronic Government: Introduction to the Domain 2. Electronic Government: A Study Domain Past Its Infancy PART II. ORGANIZATION, MANAGEMENT, AND TRANSFORMATION 3. Deep E-Government: Beneath the Carapace 4. Defining the Transformation of Government: E-Government or E-Governance Paradigm? 5. Evaluating E-Government Implementation: Opening the Interdisciplinary Door 6. Local E-Government Sophistication in the United States 7. M-Government and E-Government: Transformative Relationships PART III. POLICY, PARTICIPATION, AND GOVERNANCE 8. Software as Governance 9. Lessons Learned from the E-Voting Pilots in the United Kingdom 10. Designing E-Government: Exploring the Potential of New Information and Communication Technology Paradigms for Democratic Purposes PART IV. INFRASTRUCTURE, INTEROPERABILITY, AND SERVICES 11. Conceptualizing Information Integration in Government 12. Organizing Integrated Service Delivery: Comparing and Evaluating Orchestration Arrangements Using Multicriteria Analysis 13. Semantic E-Government: Implementing the Next Generation of Information and Process Integration 14. Emerging IT Infrastructures for E-Government: A Status Report on China, Japan, Singapore, and South Korea 15. Modeling the Relationship between Web-site Effectiveness and Service Quality: A Study of State Level Human Services Agencies 16. Frameworks for Fostering Cross-Agency Interoperability in E-Government Initiatives

Notă biografică

Hans Jochen Scholl is an associate professor at the University of Washington’s Information School. He teaches and conducts research on information management, process change, and organizational transformation in government and other organizations. He has studied the strategies, motives, and focal areas of business and process change in digital government projects as well as the current practices employed in such projects. His special interests include open government, transparency, integration, interoperability, organizational transformation, and strategic choices in mobile technology diffusion in digital government. His work has appeared in the International Journal of Public Administration, Transforming Government, Electronic Government, International Journal of Electronic Government Research, Government Information Quarterly, Action Research, and the Springer Lecture Notes in Computer Science. He is the principal investigator of the NSF-funded Fully Mobile City Government research project. He chairs the Electronic Government Track at the Hawaii International Conference on System Sciences (HICSS) and serves as a member of the organizing committee of the IFIP EGOVconference. He is the president of the Digital Govern[1]ment Society of North America and the vice chair of the IFIP TC 8.5 Working Group (Information Systems in Public Administration).