Almost everyone will agree that what we say to others is important. We are reminded that the "power of the word is mightier than the sword." HOW we say it is just as important, if not more so. Arguments, disagreements, and stress in relationships are often caused by the language patterns we use rather than the actual meaning of the words themselves. This book "decodes" everyday speech patterns. We can determine the way we process information, how we communicate with others and, even more importantly, the patterns OTHERS use to gather information, process it, remember, and verbally communicate with us. When you understand and use their patterns, people will actually hear what you are saying. No guessing, no assuming, and no misunderstanding Take the mystery out of communicating with someone who never seems to be on the same "wave-length" as you.This is the core foundation to the coaching curriculum and certification that is endorsed by the Council of Families for Children. Note: This is a workbook designed to stand alone, organized and presented so that you can use it as a self-study guide. It is also the workbook used in the Council of Families Communication Course, "Eloquent Communication Quotient." Additionally, it is one of the workbooks used in the Council of Families coaching certification course. The PRACTICE exercises are to be completed, as they appear, BEFORE specific information on the language patterns for each category is given.