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Enlightened Leadership

Autor Ed Oakley Doug Krug
en Limba Engleză Paperback – 30 iun 1994
Being able to change to keep pace with a rapidly changing world is the key to business success in the '90s. "Enlightened Leadership" is a practical, hands-on guide to breaking through the barriers to organizational change. Doug Krug and Ed Oakley show why most efforts at change fail -- and they provide leaders with proven methods for getting their people moving in the right direction.
The key lies in showing those who would be "change agents" how to capitalize on their organization's greatest asset: the under-utilized talent, expertise, and energy of its existing staff. The authors' program is based on maximizing the contributions of "all" employees -- by sharing information, decision-making, and planning with them -- creating a shared culture of organizational goals, strategies, and methods.
Managers and leaders at all levels -- from small business owners to corporate strategists -- can use Oakley and Krug's proven techniques, including planning, communication, and motivational tools, to support their employees in effecting the positive changes that will make the difference in achieving their organizations' bottom-line goals.
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Specificații

ISBN-13: 9780671866754
ISBN-10: 0671866753
Pagini: 272
Dimensiuni: 140 x 215 x 18 mm
Greutate: 0.25 kg
Ediția:Fireside.
Editura: Touchstone Books

Notă biografică

Ed Oakley is an internationally recognized leader in the field of change implementation with a background in management.

Descriere

Based on the authors' work with top companies such as Hewlett-Packard and BellSouth, Enlightened Leadership is a practical program managers can use to create "change-friendly" environments that will foster the continuous innovation businesses need to stay ahead in today's competitive world.

Cuprins


CONTENTS

Acknowledgments

Foreword

Chapter 1: Getting Right to the Point


The Challenge to Classical Change Efforts

A New Way of Managing Change

Enlightened Leadership

How to Get the Most Out of This Book

Chapter 2: The Dynamics of Organizational Change

Change Options

Phases of Business Development

The First Phase: Entrepreneurial

The Second Phase: Growth

The Third Phase: Decline or Renewal

Personal Growth Cycle

Continuous Renewal

Chapter 3: Getting to the Real Issues

Symptoms of the Problem

The Real Issue

The Importance of Mindset to Performance

Systems and Processes vs. the Human Factor

Dealing with Mindset -- First

Chapter 4: The Mindset Issue

The 80%/20% Differences

Attitude

What Keeps People From Maintaining an Effective Attitude?

The Development of Serf-Image

Self-Image and Personal Performance

Chapter 5: Looking at Focus

We Get What We Focus On

The Two Sides of Attention

A Model for Focusing Energy

We Attract What We Try to Avoid

Problem vs. Solution Orientation

Chapter 6: Generating the Mindset Shift

The New Paradigm

Shifting Paradigms

Personal Paradigms

The Power of Shifting Focus

Net Forward Energy Enhancing Ratio

Net Forward Energy Ratio Performance Curve

Naming Our Model of Choices

Framework for Continuous Renewal

Chapter 7: Asking Versus Telling

Do It My Way

Whose Perspective Counts Anyway?

A Different Approach

The Manager-Employee Reality Gap

The Real Experts

Chapter 8: The Ultimate Empowerment Tool

Combining Forward Focus and Questions

What Makes Effective Questions Effective?

Benefits of Asking Effective Questions

Questions That Disempower/Empower

Fundamentals of Effective Questions

Timing Is Everything

A Structure for Effective Questions

The Most Important Element

Using Effective Questions

Chapter 9: Alignment Through Shared Purpose and Vision

What Are We Busy About?

High Performance Characteristics

Purpose

Vision

Alignment

The Power Behind Vision

Using EQs to Develop Purpose and Vision

Vision of a High Performance Environment

Chapter 10: Renewal in the Real World

Practicalities

Renewal in Quality

Renewal in Customer Service

Renewal in Continuous Improvement

Renewal in Sales

Renewal in Problem-Solving

Chapter 11: Leadership in the Renewing Organization

Renewal and Leadership

Leadership Past

Revisiting the Reality Gap

Leadership Today

Extreme Leadership Styles

Enlightened Leadership

Leadership and Power

Awareness -- The Critical Factor

Leadership in Action

Chapter 12: The Bottom Line

Intention -- The Critical Ingredient

Beyond Independence

The Essence of Enlightened Leadership

The Personal Challenge

A Self-Appraisal

Bibliography

Index

About Enlightened Leadership International, Inc.