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Essential Operations Management

Autor Alex Hill, Terry Hill
en Limba Engleză Paperback – 21 noi 2017
The second edition of this innovative core textbook spans the service and manufacturing sectors, equipping readers to grasp and overcome the core challenges faced in planning, designing and implementing operations. The prestigious and well-respected author team takes a ‘tasks and challenges’ approach that marries theory to their extensive practical experience of running operations in high-profile business settings while reflecting their clear vision and personal philosophy of operations management. Packed with engaging learning features that truly bring the subject to life, the text provides a concise and real-world orientated look at the key parts of an operations manager’s job.
This textbook is an ideal course text for undergraduate, postgraduate and MBA students taking a module in operations management or manufacturing/services operations.
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Specificații

ISBN-13: 9781137526564
ISBN-10: 1137526564
Pagini: 383
Dimensiuni: 210 x 279 x 27 mm
Greutate: 0.98 kg
Ediția:2nd ed. 2018
Editura: Bloomsbury Publishing
Colecția Red Globe Press
Locul publicării:London, United Kingdom

Caracteristici

  • A series of expert video commentaries with the authors, drawing from their wealth of personal industry experience at well-known organizations to explore the key ideas of each chapter
  • Learning features designed to help you excel on your course, including critical thinking questions, summaries and debates around key topics, and more detail on technical aspects of OM
  • Written by well-known academics in the filed who both have years of experience in industry, giving the book a very practical and 'real life' feel
new_to_this_edition
  • New and greatly expanded coverage of the most relevant contemporary topics in OM, including corporate social responsibility and ethics, lean manufacturing, outsourcing vs. insourcing, and zero hour contracts
  • Over 30 new and updated cases from a wide range of international companies including Apple, Samsung and Uber
  • Increased focus on strategy with an expanded emphasis and new dedicated sections on improving operations that place OM firmly at the centre of organizational considerations


Notă biografică

Terry Hill is Emeritus Fellow at the University of Oxford and an Affiliate Professor at Ohio State University and Milan Polytechnic. He is a leading international figure in the field of operations management and operations strategy. Terry spent many years in operations management and continues to work as a consultant.

Alex Hill is Principal Lecturer at Kingston University and Associate Fellow at the University of Oxford. Prior to moving into university education, he worked extensively in industry and researches and consults in a wide range of service and manufacturing organisations.
 


Cuprins

PART ONE: INTRODUCTION.- 
1 Managing Operations.- 
2 Operations Strategy.- 
PART TWO: DESIGNING AND DELIVERING SERVICES AND PRODUCTIONS.-
3 Designing Services and Products.-
4 Delivering Services.-
5 Making Products.-
6 Location and Layout.-
PART THREE: MANAGING OPERATIONS.-
7 Managing Capacity.-
8 Scheduling and Executing Operations.-
9 Managing Inventory.-
10 Managing Quality.-
11 Managing the Supply Chain.-
PART FOUR: IMPROVING OPERATIONS.-
12 Improving operations.
 


Recenzii

This textbook fills a gap in the range of books on operations management. It is not only a book suitable for a single course at business schools, but it can also be used at technical universities and the large amount of small and large cases, as well as the extensive suggestions for further reading, makes it possible to go deeper into this very large field.
Essential Operations Management tells the story of operations-for both products and services-in an appealing way suitable for introductory operations management classes. The text does a great job of building operational concepts from the ground up: starting with basic ideas, moving through some simple tools for design, planning and scheduling, and leaving the reader with ideas to improve operations. Each chapter is cleverly punctuated with case studies on timely themes that will interest students and promote engaging in-class discussions.
Still the one to beat in terms of exposition, elucidation, analysis and explanation of the essentials of operations management. It's now pedagogically even more useful due to better integration with its companion website.

Descriere

The second edition of this innovative core textbook spans the service and manufacturing sectors, equipping readers to grasp and overcome the core challenges faced in planning, designing and implementing operations. The prestigious and well-respected author team takes a ‘tasks and challenges’ approach that marries theory to their extensive practical experience of running operations in high-profile business settings while reflecting their clear vision and personal philosophy of operations management. Packed with engaging learning features that truly bring the subject to life, the text provides a concise and real-world orientated look at the key parts of an operations manager’s job.
This textbook is an ideal course text for undergraduate, postgraduate and MBA students taking a module in operations management or manufacturing/services operations.


Textul de pe ultima copertă

PLACEHOLDER Essential Operations Management, Second Edition provides a concise and real-life orientated look at the core topics in Operations Management, from a prestigious and well-respected author team with extensive practical experience of running operations in real-life business settings.  The text reflects the authors’ clear vision and philosophies of Operations Management, taking a ‘tasks and challenges’ approach, that marries theory to the key parts of an operations manager’s job and difficulties that they face when planning, designing and implementing operations  
New features for the second edition include;

  • Greatly expanded coverage of key contemporary topics, such Corporate Social Responsibility and Ethics, Lean manufacturing, and the impact of the internet on Operations Management
  •   Crucial, relevant new topics are covered including Outsourcing vs. Insourcing, reverse logistics and zero hour contracts
  •   An increase in level– with additional critical thinking questions throughout (in addition of at the end of each chapter as currently), summaries of different perspectives on and debates around key topics where relevant, and more detail on technical aspects of OM
  • A series of video interviews with the authors, in which they elaborate on the key ideas of each chapter and put them in the context of their own experience at well-known organizations.
  •  Inclusion of a testbank on the companion website
  • A reformulated page design which is more economical, clearer and easier to follow without losing the impact and appeal of the first edition
  • Several new and updated cases using a variety of international business settings. These new offerings demonstrate important issues using up-to-date and relevant examples that will resonate with students.
  •  Increased focus on strategy with an expanded emphasis and new dedicated sections on improving operations that keep the end consumer firmly in mind and places operations at the centre of organizational considerations
  •  An updated OM in Film feature to help students relate to operations management